Effective Date: 01/09/2026

Introduction

No Mercy Security Force (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information entrusted to us by our clients, website visitors, and individuals who interact with our services. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices available regarding your personal information.

This Privacy Policy applies to information collected through our website (www.nomercysecurityforce.net), service agreements, client interactions, security operations, and any other means through which you interact with No Mercy Security Force.

By using our services, visiting our website, or providing us with personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us when you:

  • Request a security consultation or quote
  • Enter into a service agreement
  • Contact us via phone, email, or contact forms
  • Subscribe to our newsletters or marketing communications
  • Provide feedback or participate in surveys
  • Apply for employment with our company

This information may include:

  • Personal Identifiers: Name, address, email address, phone number, date of birth
  • Business Information: Company name, business address, job title, professional credentials
  • Financial Information: Billing address, payment method details (processed through secure third-party payment processors)
  • Security-Related Information: Property details, security concerns, threat assessments, access codes, emergency contacts
  • Employment Information: Resume, work history, references, certifications, background check authorizations

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies, web beacons, and similar technologies:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Information: Pages viewed, time spent on pages, links clicked, referring website
  • Location Information: General geographic location based on IP address

Information from Third Parties

We may receive information about you from third-party sources, including:

  • Background check providers (for employment screening and client verification as permitted by law)
  • Credit reporting agencies (for commercial credit checks)
  • Public records and databases
  • Business partners and service providers
  • References provided by clients or job applicants

Information Collected During Security Operations

In the course of providing security services, we may collect:

  • Incident Reports: Details of security incidents, accidents, or unusual occurrences
  • Visitor Logs: Names and contact information of individuals accessing secured premises
  • Surveillance Data: Video, photographic, or audio recordings where applicable and legally permissible
  • Access Records: Electronic logs of entry and exit from secured areas

How We Use Your Information

Service Delivery

  • Providing requested security services and fulfilling contractual obligations
  • Scheduling and deploying security personnel
  • Conducting security assessments and threat analysis
  • Monitoring and protecting client properties and events
  • Responding to security incidents and emergencies
  • Communicating with clients about service-related matters

Business Operations

  • Processing payments and maintaining billing records
  • Managing client accounts and service agreements
  • Conducting internal quality assurance and training
  • Analyzing service effectiveness and improving operations
  • Maintaining business records and documentation

Legal and Safety Compliance

  • Complying with legal obligations and regulatory requirements
  • Conducting background checks and employment screening
  • Investigating and responding to security incidents
  • Cooperating with law enforcement when legally required
  • Protecting our legal rights and defending against claims
  • Ensuring the safety of clients, personnel, and the public

Marketing and Communications

  • Sending service updates, newsletters, and promotional materials (with your consent)
  • Responding to inquiries and providing customer support
  • Conducting surveys and gathering feedback
  • Informing you about new services or special offers

Website Improvement

  • Analyzing website traffic and user behavior
  • Improving website functionality and user experience
  • Troubleshooting technical issues
  • Preventing fraud and enhancing security

Legal Basis for Processing (Where Applicable)

For clients and individuals in jurisdictions requiring specification of legal basis for data processing, we process personal information based on:

  • Contractual Necessity: Processing necessary to fulfill our service agreements
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving services, preventing fraud, and ensuring security
  • Legal Obligations: Processing required to comply with applicable laws and regulations
  • Consent: Processing based on your explicit consent, which you may withdraw at any time
  • Vital Interests: Processing necessary to protect life, health, or safety

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share information only in the following circumstances:

Service Providers and Business Partners

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors and financial institutions
  • Background check and screening services
  • Insurance providers
  • Technology and IT service providers
  • Professional advisors (attorneys, accountants, consultants)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal and Regulatory Authorities

We may disclose information when required by law or when we believe disclosure is necessary to:

  • Comply with legal process, court orders, or government requests
  • Enforce our Terms and Conditions or other agreements
  • Protect our rights, property, or safety, or that of our clients or the public
  • Investigate fraud, security breaches, or illegal activity
  • Respond to claims or legal proceedings

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity, subject to the same privacy protections described in this policy.

With Your Consent

We may share information with third parties when you have given us explicit permission to do so.

Aggregated and De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you for business analysis, research, or marketing purposes.

Data Security

We implement appropriate technical, administrative, and physical security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

  • Access Controls: Limiting access to personal information to authorized personnel only
  • Encryption: Using encryption technology for sensitive data transmission and storage
  • Secure Facilities: Maintaining physical security at our offices and data storage locations
  • Employee Training: Training personnel on privacy and security best practices
  • Regular Audits: Conducting periodic security assessments and audits
  • Vendor Management: Ensuring third-party providers maintain adequate security standards

Despite our efforts, no security system is completely impenetrable. We cannot guarantee the absolute security of your information, and you provide information at your own risk.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

  • Service Agreements: Records maintained for the duration of the relationship plus applicable legal retention periods
  • Incident Reports: Retained for legal, insurance, and liability purposes, typically 7–10 years
  • Financial Records: Retained in accordance with tax and accounting regulations
  • Employment Records: Maintained according to employment law requirements
  • Marketing Information: Retained until you opt out or we no longer have a business need

When information is no longer needed, we securely delete or destroy it in accordance with our data retention policies.

Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if information is inaccurate or incomplete.

Deletion

You may request deletion of your personal information, subject to legal and contractual obligations that require us to retain certain records.

Data Portability

Where applicable, you may request a copy of your personal information in a structured, machine-readable format.

Restriction and Objection

You may request restriction of processing or object to certain uses of your personal information, subject to legal and contractual limitations.

Marketing Communications

You may opt out of receiving marketing communications by:

  • Clicking the “unsubscribe” link in marketing emails
  • Contacting us directly at [email protected]
  • Updating your communication preferences in your account settings

Cookies and Tracking

You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information promptly.

Third-Party Websites and Services

Our website may contain links to third-party websites or services not operated by No Mercy Security Force. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

If you are located outside the United States, please be aware that information we collect may be transferred to, stored, and processed in the United States, where our servers and central operations are located. By using our services, you consent to the transfer of your information to the United States and other jurisdictions that may have different data protection laws than your country of residence.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on our website with a new “Last Updated” date
  • Sending email notifications to active clients
  • Providing notice through our services or other appropriate channels

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

No Mercy Security Force
Privacy Officer
4201 Northview Dr
Bowie, MD 20716
United States
Phone: 301-339-4600
Email: [email protected]

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.